Banjar, May 24, 2024 - ASTON Banua Banjarmasin Hotel & Convention Center has once again demonstrated excellence by securing second place in the Semantic Positive Mention Category Front Office at the ARCHIPELAGO Frontliners National Training 2024. This prestigious event took place at ASTON Serang Hotel & Convention Center from May 20-23, 2024, and was attended by front office leaders from 159 hotels under Archipelago International.

ARCHIPELAGO Frontliners National Training is an annual event aimed at enhancing the competence and professionalism of frontliners under ARCHIPELAGO International. The event consists of various categories designed to motivate and improve the skills of front office leaders in providing the best service and creating positive experiences for hotel guests. As is well known, ReviewPro is a leading platform used to help hotels improve guest satisfaction through reviews of their stay experiences. With its diverse and integrated features, hotels can respond more efficiently to guest needs, understand guest preferences, and enhance overall service quality.

This achievement reflects the hard work and outstanding performance of every team member, showcasing creativity and high innovation in delivering memorable service to guests. By providing a positive stay experience, the team at ASTON Banua Banjarmasin Hotel & Convention Center has exceeded guest expectations and set new standards in the hospitality industry. This accomplishment is not only a source of pride but also a benchmark for the hotel in upholding guest satisfaction, ensuring every guest experiences warmth and professionalism in every aspect of service provided.

General Manager of ASTON Banua Banjarmasin Hotel & Convention Center, Dikdik Solehudin, expressed his appreciation to the entire team, stating, "This achievement is the result of the hard work and dedication of our entire team. We are very proud to represent ASTON Banua Banjarmasin and secure second place in this category. This accomplishment will serve as motivation for us to continually improve the quality of our service and provide excellent service that positively impacts not only the guest experience but also their perception of our hotel."

This award adds to the list of achievements that ASTON Banua Banjarmasin Hotel & Convention Center has garnered, continually committing to being the best in the hospitality industry.